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CORE


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Infinigate Cloud's next generation marketplace, eCommerce, and billing platform has been designed to give our partners and our partners' customers an enhanced and more efficient user experience.

eCommerce – Designed to create an optimum user experience, CORE offers reseller assisted and customer self-service provision - streamlined for maximum efficiency.

Billing – Monthly billing / invoicing, with usage and consumption, and incorporating optional branded invoicing, payment collection and credit control.


CORE Login

 

Partner Integrations Want to customise your CORE experience? View Integrations
CORE Quick Start Guide New to CORE? Download our guide to get you started Download
CORE Login View your customers' subscriptions, billing, and order new subscriptions all within CORE. Login

General & Usability

Microsoft Promotions 2025 Microsoft's NCE Promotions for 2025, for UK and Europe Download
Assigning roles within CORE This guide will help describe the different roles available inside CORE when creating new users Download
Ordering NCE licences in CORE This guide will assist Partners in ordering NCE licences through CORE Download
Offer Matrix for CSP to NCE Microsoft 365 CSP to NCE Migration Offer Matrix, now including Public Sector offers Download
Adding an Administrator User to Infinigate Cloud CORE This document will help you to add a new administrator user to Infinigate Cloud CORE Download
Azure Savings Plan This document contains details on Azure Savings Plan vs Azure reservations Download
Co-Termination of New Microsoft 365 NCE Subscriptions This guide will help users co-terminate a new Microsoft 365 NCE Subscription to an existing expiration date Download
Microsoft 365 Partial Upgrades This guide will help partners place partial upgrades in CORE to either a new or existing Microsoft 365 NCE Subscription Download
Microsoft Online Management The Microsoft Online Management Extension for CORE. Providing insights for Partners and their 365 customer base. Download
Purchasing Azure Reservations inside CORE Follow this guide to enable self-serve of Azure Reservations inside CORE. Download
Quick Start Guide to CORE A quick start guide to cover the basics of CORE Download
Viewing Invoices in Infinigate CORE A useful guide for how to view invoices inside CORE Download
Managing your personal details in CORE A light guide on how to manage your own details in CORE. It is important to keep these details up to date as Infinigate will occasionally use these details for Service Maintenance notifications or in relation to Support requests. Download
Adding a new customer to CORE Guidance on how to set up a Customer Account in CORE Download

Integrations

Single Sign On SAML Certificate Renewal Process The renewal process for SAML certificates for Partners with Azure AD Integration with CORE Download
Infinigate Cloud Partner Branding This document needs to be completed for branding integrations on Infinigate Cloud CORE Download
ConnectWise Integrations This is the ConnectWise PSA integration document for CORE; please reach out to partners@infinigate.cloud if you need further assistance Download
Identity Service Integration for CORE Identity integration for Azure AD into CORE. Download
Marketplace API Integration Marketplace API Integration for the Infinigate Cloud CORE system. Download
Core Billing Services - Service Sheet Service Description for CORE as a Service Download
AutoTask PSA Integration This is the AutoTask PSA Integration documentation for CORE; please reach out to partners@infinigate.cloud if you require further assistance. Download
PSA Integration Release Notes This document contains the release notes for the PSA integrations packages (all). Download

Technical & Templates

Action Logs in CORE How to find and use the action logs in CORE Download
RDE - Provisioned Orders Dataset This document contains the fields that are exported as part of the Rated Data Export tooling with the "Provisioned Orders" dataset. Download
CORE Two Factor Authentication This guide explains the need for MFA when accessing CORE and how to configure Download

CORE as a Service (CaaS)

Putting an account on credit hold This guide will explain how to put a customer account onto Credit Hold in the event of non-payment Download
Discounts and Promotions This guide explains how to configure discounts and promotions for use with Billing Services Download
Credit Limits and Terms This guide helps to explain how credit limits and terms inside CORE work with Billing Services Download
CORE Notifications This guide helps to explain the different notifications which can be set up inside CORE for use with Billing Services Download
Applying payment to an open invoice This guide will help Partners apply a payment to an open customer invoice Download
Adding payment methods to customer accounts This guide will help Partners add payment methods to end customer accounts Download
Applying a credit note This guide will help Partners utilising Billing as a Service to apply credit notes to customers in CORE Download
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